Effective Date: 10/14/2025

At Nitty Gritty Cleaners of North Carolina (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our cleaning services.
 

Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, and service address when you request a quote, schedule a service, or contact us.

• Service Details: Information about your property, preferred services, and scheduling requests.

• Website Usage Data: Non-personal information such as your IP address, browser type, device type, and pages visited, which helps us improve our website and user experience.
   

How We Use Your Information

We may use the information we collect to:

• Provide, schedule, and manage cleaning services

• Respond to your inquiries and customer support requests

• Send updates, confirmations, or promotional offers (if you’ve opted in)

• Improve our website and overall service quality

• Comply with legal or regulatory requirements
   

Sharing Your Information

We value your trust and will never sell or rent your personal information. We may share your data only with:

• Trusted service providers and contractors who assist in delivering our cleaning services

• Legal authorities, if required to comply with applicable laws or protect our legal rights
   

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us analyze website traffic and improve functionality. You can disable cookies in your browser settings, but certain features of the website may not function properly.
 

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no internet-based system is completely secure, and we cannot guarantee absolute protection.
 

Your Privacy Choices

• You may request access to, correction of, or deletion of your personal data at any time by contacting us.

• You may opt out of marketing emails or texts by following the unsubscribe instructions included in our messages.
   

Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect information from them.
 

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review this page regularly to stay informed.
 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Nitty Gritty Cleaners of North Carolina